Waiting for Your PBM to Tell You What Changed Isn’t a Strategy
Every year, you get the same notification from your PBM: “Here are your formulary changes and here is the member disruption.” That’s all. Most plan sponsors absorb the changes, notify their members, and move on. What they don’t get is the financial analysis behind why those decisions were made: not the net cost impact, not … Waiting for Your PBM to Tell You What Changed Isn’t a Strategy

